Shipping policy

Shipping Policy

All orders are processed within 1–3 business days (excluding weekends and holidays)

Once your order has been processed, you will receive a confirmation email with your tracking information.

Please note that during high-demand periods, processing times may be slightly delayed.

Estimated delivery times depend on your location:

Shipping times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time.

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking updates to appear.

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Once your order has been shipped, it is the responsibility of the carrier.

If your package is lost or stolen, please contact the carrier directly using your tracking number.

If you need assistance, feel free to reach out to us at support@shopocularis.com and we’ll do our best to help.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice a mistake, contact us immediately at support@shopocularis.com. We cannot guarantee changes once the order has been processed.

For international orders, customers are responsible for any customs fees, import duties, or taxes that may apply.

If you receive the wrong item or your order arrives damaged, contact us within 48 hours of delivery so we can make it right.